HP3000-L Archives

September 1995, Week 2

HP3000-L@RAVEN.UTC.EDU
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Subject:
Re: RC handling
From:
Goetz Neumann <[log in to unmask]>
Reply To:
Goetz Neumann <[log in to unmask]>
Date:
Mon, 11 Sep 1995 13:30:02 GMT
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Richard Gambrell <[log in to unmask]> wrote:
>Anyone else have trouble with the RC this week?
[snip]
>Dare I add: Why don't they use MPE/iX with TurboImage for the call tracking
>system? (If I'm wrong, let me know, but I understand that it is a HPUX
system.)
Last I know is we use the same tracking system in the RCs worldwide
and it is based on an HP3000 with (a) TurboImage database(s).
 
>
>With shaken faith in HP,
>r.g.
I have absolutely no idea what happened in the US, but if you are
severely concerned then please drop the RC another line and ask for
their customer feedback contact or the local quality manager.
I am sure they will be responsive.
 
Goetz Neumann.

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