Yes, only our problems was with a DDS1 tape. It appears that the tape mechs were no longer being made, so the "new" devices that HP was adding was a re-firb. Normally this is not a problem, but in this case, HP was not doing the work. Theu had farmed out the work to another company and they were doing the work improperly. HP had a slew of these bad DDS1 drives, and they kept swapping out bad drives for bad drives. Finally, our CE had enough and got approval to use a DDS1 drive that had not GR'd yet, but it was a completely different mech. from a completely different manufacturer. Bingo! Things started working, and they worked well. It seems that the new mech was also faster. This whole process lasted 2 or 3 months, so don't give up....just keep complaining about it. Sooner or later the CE will get sick of seeing/hearing from you and figure out another way to solve the problem. Kevin > -----Original Message----- > From: Paul H Christidis [SMTP:[log in to unmask]] > Sent: Thursday, December 16, 1999 11:16 AM > To: [log in to unmask] > Subject: Problem with DDS2 tape drive > > Fellow listers, > > For the last few weeks one of our DDS2 drives has been giving us problems. >