Are any of these files UDC files? If so, then merely being logged in will lock them. The solution would be to unsetcatalog them, then log back in, perform the back, then resetcatalog them. ------------------------------- Gary L. Paveza, Jr. Technical Support Specialist All opinions are mine and not those of my employer -----Original Message----- From: Wong, Wilson [SMTP:[log in to unmask]] Sent: Wednesday, November 03, 1999 11:43 AM To: [log in to unmask] Subject: Help - Can't Restore Files Hi, We have a processor located remotely at one of our colleges who we send installation tapes to with our home grown software that can no longer restore files. Every file that already exists on the system comes back with a "File Not Restored: Disc File In Use, Cannot Purge" error. If the file does not exist, the file will restore. Nothing is running and no one is logged on except for the operator when they try and do the restore. I have an open call with the Response Center with no solution yet. They already had me run a job that turned all the store bits off which would have been the obvious answer but it wasn't. They have escalated this to another team but have not found the problem yet either. Purging each file that we want to restore manually is a workaround but not too realistic. Help!!! We need to restore some files soon :). Thanks in advance for everyone's help. Wilson Wilson Wong HP3000 Systems Administrator Center for Information Services supporting Washington State's Community and Technical Colleges 3101 Northup Way, Suite 100 Bellevue, WA 98004 (425) 803-9764 [log in to unmask]