Try going here to HP's download site : http://www.hp.com/cposupport/swindexes/dj660cz_swen.html Select the proper download for your operating system. This will download the file : dj149en.exe This file will self expand and give you everything you need to install with out costing anything. Jim Oliver H.C.S.O. AFIS OPERATIONS Editor T.D.I.A.I. Lone Star Forensic Journal [log in to unmask] http://freeweb.pdq.net/jimoliver/tdiai/ Michael Derevjanik <[log in to unmask]> wrote in message news:7s8j22$3ncq$1@newssvr03-int.news.prodigy.com... > Can anyone help. I want to reinstall my upgraded software, purchased from > HP last Dec. but the disks are damaged. I cannot access the following files > from the disks: hpfwin19.dlz hpfpcl19.dlz hpfprl19.dlz > > HP tells me it's because I did not make the proper back-up (although I > followed the directions explicitly) and even though they have our records > they want us to buy it again. > > Can anyone help...HP won't > > Michael > >