Hmmm, I just got my new contract to sign in the mail dated May 4, 1998, and it clearly states 'Manuals on CD-ROM'. Guess I give my "Support Agreement Specialist" a call before this puppy gets signed! Thanks for the Info!! Michael L Gueterman Easy Does It Technologies Allaire Alliance Partner email: [log in to unmask] http://www.editcorp.com voice: (888) 858-EDIT -or- (509) 943-5108 fax: (509) 946-1170 -- -----Original Message----- From: Ted Ashton [SMTP:[log in to unmask]] Sent: Tuesday, May 12, 1998 5:08 AM To: [log in to unmask] Subject: Re: [HP3000-L] LaserROM Thus it was written in the epistle of Trudeau, James L, > Ummm..........how do you guy's rate? Our latest CD is Nov 1996. Likewise. Called the Response Center late yesterday to find out what's going on, and they said that the new LaserRom has been out and is in a new format ("Instant Information" I think they said) and that I was to call my CE to see if my contract covered getting a copy. I guess I'll be giving him a call today. <snip>