Sigh ..... It would be soooooo useful if users would talk to technicians before they go racing off to buy smart-looking new printers. I think they are becoming more of a fashion item than a workplace tool. Anyway, for reasons that we need not go into, I CANNOT give this user department any network connections. They've bought one 5N and one 6P to replace a couple of printers spooled from (serial) DTC ports. The 5N has a multi-protocol JetDirect card, but I can't get it to print from a DTC serial port. The 6P is connected to a PC and has no JetDirect card. Don't know what to do with this one. I seem to remember having read somewhere that these printers are not supported as spooled SERIAL printers connected to DTCs. Can anyone confirm this? Ron Burnett [log in to unmask]