Item Subject: cc:Mail Text FWIW, there's a column on InfoWorld by Bob Lewis that's geared towards the whole techie/management interaction. You (and I) may not always agree with him, but he has some interesting ideas. The column is updated every Monday, and can be found (with a link to past columns) at <http://www.infoworld.com/cgi-bin/displayNew.pl?/lewis/lewis.htm> --Glenn Cole Software al dente, Inc. [log in to unmask]