Richard French wrote: Can anyone explain this Turboimage error to me? Is this because we were running the Turbostore Online backup at the same time and the database was held ? TURBOIMAGE RESULT AT ???????; RETURN STATUS = 3950 DBOPEN, MODE 1, ON HEALTH.DATA UNRECOGNIZED RETURN STATUS: 3950 HEX DUMP OF STATUS ARRAY FOLLOWS: 0f6e 74c0 0000 0188 0000 0191 4163 a180 0001 0000 My remembrance, which might not be correct, is that the 3nnn error messages are related to TPI products. Since your database is "HEALTH.DATA", I am taking a guess that this is an Amisys installation, which uses Omnidex as I remember. You should look in the Omnidex error manual to find this error. This was the one problem with reporting errors from TPI. Only during DBOPEN is it impossible for the TPI product to intercept the call to DBERROR. When DBOPEN fails because of a TPI problem, Image rightfully decides that the whole database has problems and returns. Unfortunately, when the program calls DBERROR or DBEXPLAIN, Image doesn't have any database information to know that it should call the appropriate TPI product. Therefore, the error shows up as an "UNRECOGNIZED RETURN STATUS" instead of a valid error and message. Good Luck, LB