Our HP local office refused to move our HP SUSAN number. According to this HP engineer, HP has gotten into trouble with software vendors who use the HP SUSAN number tor software licence enforcement. >>> Lance Costanzo <[log in to unmask]> 06/11 9:51 AM >>> >In less than a month, we are upgrading our 967 to an 987. We were told that we >could obtain the HPSUSAN number for the new system after the ship date and >order were confirmed. They were, so we called. The SWID of the system, aka the SUSAN number, is a numerically derived from the system serial number and model number. If you want, you can retain your existing number by having your CE run SS_CONFIG and enter in your the serial and model numbers of your 967. Lance.