Is there a way to determine what the user license level is on an HP3000? Specifically a Series 918 running MPE/iX 5.5 PP 1. I see there are "predefined" variables HPUSERCOUNT and HPUSERLIMIT. Do these have any meaning in terms of user license level? The reason I'm asking is that I installed our new 918 and then a week later I received a package supposedly containing "A3417A Field Upgrade HP3000 918" with option "A3172A\UCY Upgrade 32 User License to 40 User License". I say supposedly because the only items in the box were the packing slip, some self stick labels that say "User License: 40", and a blank DAT tape (I mean blank, as in still sealed in the shrink wrap from HP). I have my Channel Partner working on this, but they seem to be on the slow side (like I've been waiting for the SharePlex/NetBase to ship for a month now and it was supposed to come pre-installed), so any help you can provide is greatly appreciated. Jim Phillips Manager of Information Systems E-Mail: [log in to unmask] Therm-O-Link, Inc. Phone: (330) 527-2124 P. O. Box 285 Fax: (330) 527-2123 Garrettsville, Ohio 44231