<<I want to report on a good experience with HP sales. We just went through the process of ordering a new HP 3000, and our sales rep. Has really been great. We've revised our quote a dozen times, and this young man has been very patient each time. He's worked hard to get us discounts and promotions.>> I wonder if HP cares that a mailing-list server, typically used to report problems, ask for help with problems, and share experiences in solving problems, is considered the proper forum for reporting this exceptional condition? ;-) Steve Dirickson WestWin Consulting (360) 598-6111 [log in to unmask]