"Kevin L. Newman" <[log in to unmask]> wrote: > decided to chuck the manuals and save bookshelf space. Well, the > 'Configuring Terminals, Printers & Other Serial Devices' manual was > left OFF of the CD-ROM My support specialist said that I would have > to pay in order to get the printed manual, even though it should have > been on the CD-ROM and even though all of the other documents on the > CD-ROM refer to this manual. .... > Has anyone else been bitten like this? I ran into the same situation a year ago regarding manuals need to configure X.25 on a DTC and as far as I am aware they are still missing from the CD-ROM. Is there any reason for excluding a HP3000 manual from the CD-ROM? How does one go about getting a manual added to the MPE/iX CD-ROM? Raise an SR? Regards, -- James B. Byrne mailto:[log in to unmask] Harte & Lyne Limited http://www.harte-lyne.ca Hamilton, Ontario 905-561-1241