Hello, I and other users got some error messages in this two days when I connect to our HP3000 system. At the first time, it only give us "Connection time out" and it can connect after we try it several time. However, the symptom seem toward serious at next day. It won't give the "time out" message instead it give us "General connection failure" and "Unable to connect host". This problem don't has in the past. Can you advice me what the problem is and how to fix it? Does reflection provide any diagnostic tools for me to check it. We use reflection 1 for windows 4.2, connection 3000 v4.0 and use VT-MGR to connect HP3000 MPE/ix v5.0. Is this information enough for your investigate? If not, what other information you need? Regards, TK Tang