At 06:53 AM 11/22/95 -0500, you wrote: >In a message dated 95-11-21 23:00:24 EST, [log in to unmask] (Winston Kriger) >writes: > >>I have also experienced a failed HPC3010M1 (2GB Full Height SCSI) disc >>after only 6-months of use. The replacement has lasted for over a year, >>so hopefully this indicates a trend of improved reliability ...... >> >> > >The information that came out of the Support Roundtable indicated that the >majority of the failures came as DOA or within a short time after startup >(usually within a few weeks). If they survived the "infant mortaility" >period >the reliability seemed to match that of the other disk drives. > >Is this what others are seeing? > >Steve Cole >Outer Banks Solutions Our 8 C3010M1 2GB drives were installed in the first week of January, 1994. We had our first failure on one of these drives in July, 1995 (or 19 months later). Our second failure on these drives came one week after the first, on the first failed drives' replacement. Needless to say, in my opinion, HP has a problem with these drives *in general*. One of my co-workers got a CE to give a tacit admission a couple weeks ago. He mentioned a possible firmware upgrade for virtually all their 2 GB full-height drive models. He also seemed to acknowledge that there have been more than the usual amount of failures on this type of drive without really saying so...in other words, he didn't deny it, or pretend he knew nothing about it. I'm not sure if the firmware is the true root of the problem, but perhaps HP feels it can look like it is trying do something without actually having to admit a mech or controller defect. We are set to get our 959/200 the second week in December. Since the 9x9/KS series supports 4 GB drives, I advised the ordering of these in place of the 2 GB F/W (C2490WD(?)) drives. The 2 GB F/W half-height appear to be a direct decendant of the half-height 2 GB fast-scsi drives that have also experienced an unusual number of failures. It is my hope that the 4 GB model is different enough that perhaps some of the defects of the 2 GB drives have been engineered out of it. Thats all I have on that for now. Good luck to all. Would like to hear any other war stories about these drives. I'm collecting all the reports of failures on this list in a special folder. Regards, John