We're using an HP50759A SupportLink modem for Predictive Support and another autodial application. I have no user manual for the modem, HP says none is available, and the Response Center claims to have no knowledge of the command set for it. I need to add some pauses to one of the dialing strings, but the double quote character (") used by the HP37212B modem seems to not work. Can anyone tell me what is the correct character to use? Would someone be willing to provide a copy of the command set by fax or e-mail? TIA, Lee Gunter HMO Oregon 503-375-4498 Internet: [log in to unmask] 503-588-4350 fax