In article <[log in to unmask]>, "James B. Byrne" <[log in to unmask]> writes: > I have to state that my belief in the integrity of HP has been >totally destroyed during the last two years by a series of incidents of which >the above is only the most recent. It is getting to the point where I am >coming >to expect this type of illogical and expensive "solution" from HP (usually >for a >"problem" that they have created themselves). This behavior seems to really stand out whenever you want an answer about network problems. Anything that might in some way point to a performance issue is immediately referred to some consultant. We are currently tracking down performance issues with remote DTC's over Frame Relay. HP has little interest in our problem unless we are willing to hire their consultants. I agree that this does not seem like a company that has always prided themselves on customer satisfaction.