Richard Gambrell <[log in to unmask]> wrote: >Anyone else have trouble with the RC this week? [snip] >Dare I add: Why don't they use MPE/iX with TurboImage for the call tracking >system? (If I'm wrong, let me know, but I understand that it is a HPUX system.) Last I know is we use the same tracking system in the RCs worldwide and it is based on an HP3000 with (a) TurboImage database(s). > >With shaken faith in HP, >r.g. I have absolutely no idea what happened in the US, but if you are severely concerned then please drop the RC another line and ask for their customer feedback contact or the local quality manager. I am sure they will be responsive. Goetz Neumann.