Hi, Last week, I reported that I had a good experience calling the 800 number for requesting information on the flawed PA-RISC chips. The people there (apparently the Atlanta Response Center) said they'd send me the 3000 test program and that it would arrive in a couple of days... and they clearly understood it was for the 3000. Well, a package arrived today, via FedEx. It was the test program for a 9000. I called the Response Center again, (800) 500-1176, and was told "oops, all the 3000 users were sent tapes for a 9000". (I thought they were trying to send us a message, one we might not have heard via HP Sales.) They said they'd immediately send a 3000 tape to me. I'll report back when the next package arrives. In the meantime, I now possess a very expensive scratch tape! SS