Recently I was exploring the old "finger" utility on HP-UX and was trying out fingering remote hosts, so I tried to HP. I was quite surprised at the usefulness of the info I got back from them. See below: -------start-of-quote-------------------------- $ finger @hp.com [hp.com] For electronic mail addresses of individual HP employees, send a request to [log in to unmask] Your request will be forwarded to the individual for his/her response. ------------------------------------------------------------------------------ Customer information toll-free phone numbers: 1-800-752-0900 - HP Product Information (U.S.) 1-800-387-3867 - HP Product Information (Canada) 1-800-243-9816 - To locate a Service Center near you (Mon-Fri 7am-4pm PST) 1-800-333-1917 - HP Audio Tips and HP FIRST (Fax requests for information) Other Customer information phone numbers: 1-208-323-2551 - HP Customer Support Center 1-208-344-1691 - HP BBS Library Service ------------------------------------------------------------------------------ Information available electronically: Uniform Resource Locators (URLs): http://www.hp.com/ - Access HP http://www.hpl.hp.com/ - HP Labs R&D information http://www.wsg.hp.com/ - HP Workstation and Server information http://support.mayfield.hp.com/ - HP SupportLine Anonymous FTP (information, drivers and utilities): ftp-boi.external.hp.com - HP Vectra and peripheral products (LaserJet, DeskJet, Ethernet NICs) ftp.netserver.hp.com - HP NetServer and 486 EISA systems USENET News comp.sys.hp.* - HP product discussions (not an official HP service, but a good source of information) Compuserve GO HP - HP Forums ------------------------------------------------------------------------------ $ ---------end-of-quote-------------------------- It appears to me that there is something there for everyone. If nothing else, the ability to attempt to reach HP employees for whom you don't know their correct email address is very helpful. Good job, HP! -- [log in to unmask] (Jeff Woods at Unison Software) [PGP key available] Real Techs are born without a biological clock. If they aren't near a window they can't tell if it's night or day. Unless someone tells them dinner's ready, they forget to eat.