Phil Culver ([log in to unmask]) wrote: : from FRANCE I'm told. GREAT PLANNING! Anyway the Sales Rep doesn't return my : calls until I sic the SE on her to do so, and only then do I get the 7 week : news. Heck, my dog can whelp a litter of puppies in about the same amount of : time! - IMHO, HP should be able to get you up and running while waiting for the software delivery by having the response center termio support folks to make you a copy of their masters. Since everything is ordered and paid for I don't see any reason not to. If there's some billing involved, the response center should bill the ignorant sales rep failing to properly inform you in advance... I'd recommend you to try your local response center in Mountain View. :-) Eero Laurila - Hewlett-Packard CSY Networking lab, NS services. I guess I'll have to add the standard disclaimer saying that these are my thoughts...