Last week someone posted a question about telephone management software on the 3000, and I just wanted to mention that we've been using software called TeleMarshal since 1987 and have been really happy with it. We wanted to capture call detail from our PBX and bill our students, do traffic analysis, etc. TeleMarshall helped us develop an interface with our student billing system, and we use the system expense report to bill students. The traffic analysis reports have helped us manage our trunk facilities. The best part is that it's highly customizable, and once it's set up, all the processing and reports run automatically. We really don't have to mess with it unless we want to change something--I just look over the daily/monthly reports and send out the bills! The person I deal with is Paul McArdle, who's been really helpful whenever we needed assistance or wanted to do something off the software's beaten path. You may contact me directly if you have any questions, or get in touch with TeleMarshall at [log in to unmask] Deb Bruxvoort * William Penn College * Oskaloosa, Iowa 52577 Director, Computing Services * 515-673-1052 * [log in to unmask]