<I am in the process of renewing my support contract. I'm a little leary <of pulling ARPA support. I asked my Contract Administrator to call me <with HP's official position on this. No call yet, but it was taken off <the contract proposal! < <That may be the easiest part. What happens when we call PICs for support? I don't think the response centre knows what subsystems you are running - or entitled to run - when you place a call. In any case, I suppose there something to be said for erring on the side of caution. Like I said earlier, your mileage may vary. ****************************************** Gilles Schipper GSA, Inc. Tel: 905/889-3000 Fax: 905/889-3001 ******************************************