I speak from having had experience with INLEX/3000 and the folks in the Monterey, CA office, at my last place of employment. The product, running on the HP3000, was wonderful and the staff of INLEX both before and after they became a part of Data Research Associates (the one before SIRSI came into the picture) were extremely professional. They always got to the root of any problem we encountered. It is indeed sad to see this office close and those folks released. Cynthia Bridges-Fowler formerly employed by Kansas City, Kansas Public Library Cynthia Bridges-Fowler North American Salt Company a division of Compass Minerals Group [log in to unmask] http://www.compassminerals.com/ >>> Eric Sand - STL <[log in to unmask]> 08/30/02 01:43PM >>> Hi Folks, Eric Sand here with the following news: The SIRSI Monterey office is being closed effective today with all being released save myself and a support person. I will be working from my home office in Pacific Grove for the time being. The group here was quite incredible as those of the HP3000-L are and we have received many emails and letters thanking us for our service over the years. I will still add my questions/comments to the listserv, especially since I have a 918 at home and many personal projects left uncompleted. We have always prided ourselves on sevice to the customer, the customer was always right and our attitude was to always work with the customer. Their response has consistently born this out. HP corporate can draw their own conclusions from the previous two sentences. I talked with the author of the letter below this morning and she said we, as keepers of the Inlex Library product, had set the bar with MPE/iX, the HP3000 and our product and all future technology she encounters will be measured by that...quite a compliment. The letter was addressed to our office manager Gloria Wiles and is reporduced here with Dona's(the author) permission. Take care.... Eric Sand [log in to unmask] August 29, 2002 Gloria Wiles SIRSI Corporation 2511 Garden Road Suite A160 Monterey, CA 93940-5377 Dear Gloria, It is with regret that I write to inform SIRSI that as of October 1, 2002 the Watertown Library Association will no longer be a customer. The last 10 years have been a joy running the Inlex/3000 ILS. This product and its hardware platform continue to perform flawlessly. Working in an area where power outages are common, the peace of mind provided by the dependability of the Inlex/3000 has been priceless. No small portion of WLA's devotion to this indestructible workhorse has been and continues to be the superior support, dedication and knowledge of the Monterey/Ohio team. It was the people behind the product that was the deciding factor when WLA decided to migrate in 1992. This includes the members of the Inlex Users Group upon whose expertise, support and good humor WLA has come to rely. We shall miss all of them. Thank you. Time and library automation vendors march on. Because of changing budgetary and personnel concerns, the Watertown Library Association will be migrating to an ASP and bringing the newly renovated Oakville Branch Library into this web environment. We at the WLA wish everyone all the best in their future endeavors and systems. Till we meet again in another technological incarnation... Sincerely, Dona Rintelman Assistant Director Watertown Library Association 470 Main Street Watertown, CT 06795 * To join/leave the list, search archives, change list settings, * * etc., please visit http://raven.utc.edu/archives/hp3000-l.html * begin 644 TEXT.htm M/"%$3T-465!%($A434P@4%5"3$E#("(M+R]7,T,O+T141"!(5$U,(#0N,"!4 M<F%N<VET:6]N86PO+T5.(CX-"CQ(5$U,/CQ(14%$/@T*/$U%5$$@:'1T<"UE M<75I=CU#;VYT96YT+51Y<&4@8V]N=&5N=#TB=&5X="]H=&UL.R!C:&%R<V5T M/6ES;RTX.#4Y+3$B/@T*/$U%5$$@8V]N=&5N=#TB35-(5$U,(#4N-3`N-#8Q M,2XQ,S`P(B!N86UE/4=%3D52051/4CX\+TA%040^#0H\0D]$62!S='EL93TB M34%21TE.+51/4#H@,G!X.R!&3TY4.B`X<'0@35,@4V%N<R!397)I9CL@34%2 M1TE.+4Q%1E0Z(#)P>"(^#0H\1$E6/CQ&3TY4('-I>F4],3Y)('-P96%K(&9R M;VT@:&%V:6YG(&AA9"!E>'!E<FEE;F-E('=I=&@@24Y,15@O,S`P,"!A;F0@ M=&AE(`T*9F]L:W,@:6X@=&AE($UO;G1E<F5Y+"!#02!O9F9I8V4L(&%T(&UY M(&QA<W0@<&QA8V4@;V8@96UP;&]Y;65N="X@5&AE('!R;V1U8W0L(`T*<G5N M;FEN9R!O;B!T:&4@2%`S,#`P+"!W87,@=V]N9&5R9G5L(&%N9"!T:&4@<W1A M9F8@;V8@24Y,15@@8F]T:"!B969O<F4@86YD(`T*869T97(@=&AE>2!B96-A M;64@82!P87)T(&]F($1A=&$@4F5S96%R8V@@07-S;V-I871E<R`H=&AE(&]N M92!B969O<F4@4TE24TD@8V%M92`-"FEN=&\@=&AE('!I8W1U<F4I('=E<F4@ M97AT<F5M96QY('!R;V9E<W-I;VYA;"X@5&AE>2!A;'=A>7,@9V]T('1O('1H M92!R;V]T(&]F(`T*86YY('!R;V)L96T@=V4@96YC;W5N=&5R960N($ET(&ES M(&EN9&5E9"!S860@=&\@<V5E('1H:7,@;V9F:6-E(&-L;W-E(&%N9"!T:&]S M92`-"F9O;&MS(')E;&5A<V5D+B`\+T9/3E0^/"]$258^#0H\1$E6/CQ&3TY4 M('-I>F4],3X\+T9/3E0^)FYB<W`[/"]$258^#0H\1$E6/CQ&3TY4('-I>F4] M,3Y#>6YT:&EA($)R:61G97,M1F]W;&5R/"]&3TY4/CPO1$E6/@T*/$1)5CX\ M1D].5"!S:7IE/3$^9F]R;65R;'D@96UP;&]Y960@8GD@2V%N<V%S($-I='DL M($MA;G-A<R!0=6)L:6,@#0I,:6)R87)Y/"]&3TY4/CPO1$E6/@T*/$1)5CXF M;F)S<#L\+T1)5CX-"CQ$258^)FYB<W`[/"]$258^#0H\1$E6/B9N8G-P.SPO M1$E6/@T*/$1)5CY#>6YT:&EA($)R:61G97,M1F]W;&5R/$)2/DYO<G1H($%M M97)I8V%N(%-A;'0@0V]M<&%N>3Q"4CYA(&1I=FES:6]N(&]F(`T*0V]M<&%S M<R!-:6YE<F%L<R!'<F]U<#Q"4CX\02`-"FAR968](FUA:6QT;SIB9F]W;&5R M0&-O;7!A<W-M:6YE<F%L<RYC;VTB/F)F;W=L97)`8V]M<&%S<VUI;F5R86QS M+F-O;3PO03X\0E(^/$$@#0IH<F5F/2)H='1P.B\O=W=W+F-O;7!A<W-M:6YE M<F%L<RYC;VTO(CYH='1P.B\O=W=W+F-O;7!A<W-M:6YE<F%L<RYC;VTO/"]! 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