In message <[log in to unmask]>,
Adept <[log in to unmask]> writes
>to tell the customers they need to "develop new capabilities ..."
>            Taken from: a message from hp senior management
>                  "Our customers need to rapidly develop new
>capabilities to fulfill             constantly-changing customer
>requirements."
>                     Carly Fiorina
>                        Chairman and
>                        Chief Executive Officer
>                        Hewlett-Packard Company

>A megalomaniac page from Bill Gate's Play Book ??
>
>While the idea may be valid, the tone is insulting !!

I think you're reading it wrong; Carly isn't saying  what *she* wants
customers to do.

She's telling HP's senior management the things which customers are
telling *her* (or her focus groups at least) that they, HP's customers,
need help with from HP, to satisfy, in turn, the customers' customers.

Fair dos......



--
Roy Brown        'Have nothing in your houses that you do not know to be
Kelmscott Ltd     useful, or believe to be beautiful'  William Morris

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