I promised I'd post this, sorry for taking so long to find it:

http://www.softwaremarketsolution.com/index_2.html

Interview with Joel Spolsky.

Particularly the parts where he talks about having layers of bugfixes in
application code to cover for lower level bugs.

--
 `-_-'   In hoc signo hack, Peter da Silva.
  'U`    "A well-rounded geek should be able to geek about anything."
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