Did you verify your setup file content ? If it includes "[esc]&l2A" for example (Letter paper size) ? You may try to start with nearly blank setup_file including only [esc]E to reset printer and the re-add them until you find offending command ? Remember you need to stop and restart spooler if you do some changes to npconfig.pub.sys but as far as I know, you don't if you just edit setup_file... Hope it will help ! -- ================================================== Denis St-Amand (Remove "removeit." from email address) ================================================== "Steve Belkacem" <[log in to unmask]> wrote in message news:99cuq802vqa@enews4.newsguy.com... > Thanks for all the correspondence on this. My main > issue though is that when I send a print , the printer > has a display of 'LOAD LETTER' . I can clear this by > pressing the continue button, but this obviously > delays all the prints. > > Any ideas ? > > Regards > > Steve > > ____________________________________________________________ > Do You Yahoo!? > Get your free @yahoo.co.uk address at http://mail.yahoo.co.uk > or your free @yahoo.ie address at http://mail.yahoo.ie >