o What makes you decide to go up onto a newer release? Sometimes new enhancements but usually because of EOL on a previous release. o Which Powerpatch (first, second, third, ...?) is the appropriate one to "Push"? What criteria should HP use to determine which Powerpatch is the "Push"? Hopefully the first patch would be a push to fix all the problems in the initial release. I was on the front lines when we installed 6.5 (which is the first time I ever did that - I usually wait for patch 1 before jumping in) and although we didn't have major issues we did run into a few bugs that were inconvenient to our production process/schedule. o Should we "Push" at all? Would you prefer simply to receive the Communicator once we come out with a release, and you can decide whether you want it? We went from 5.5p7 to 6.5 without hardly a mention of 6.0. I had heard of so many problems with 6.0 that by the time it became relatively stable 6.5 was already being released. Since each release is being unsupported after 2 new releases have been out (5.5 is now unsupported) we needed to load the latest and greatest. I had to travel all over the country upgrading our 18 3k's and management doesn't want to spend that kind of money every 12 - 18 months. o Once you get up onto a particular release, how long do you want to stay there? As long as possible, provided it's stable. o What is your expectation concerning the availability of new functionality or enhancements on your current release? I generally try to implement some of the new enhancements right away. For instance, we determined that the BRW's need to be segregated into their own job queue because they hammer the cpu pretty hard. I also agree with others who have already responded... if you don't push a release then who will be implementing/testing it to find the bugs? We have a development box where we test all new releases prior to implementation.