So, what does it cost to change an existing "PowerHouse tier-based license" for a 929KS020 to a new "FOS-based license" for the same machine with the same number of users?? Hopefully no more than the $750 admin charge? Wishing I could get $750 for paperwork, JWP > -----Original Message----- > From: Conrad Whittall [SMTP:[log in to unmask]] > Sent: Wednesday, August 16, 2000 1:59 PM > To: [log in to unmask] > Subject: Re: Conflicting reports. > > On Wed, 16 Aug 2000 13:42:53 -0400, Chris Bartram <[log in to unmask]> wrote: > > >On a VERY similar note; > > > >I was looking at upgrading a 929KS020 to a 969/220 which I was told are > >in the same tier (330?) according to HP... Yet I get a quote for > upgrading > >COGNOS of over $30k...?!? > > > >(At least one other Vendor up north also is quoting several thou$ to > upgrade > >their utility package on the same plan...?) > > > > -Chris Bartram > > The 929KS and 969KS machines are indeed both in the 330 tier. Although I > don't know the details of this particular situation my guess is that the > upgrade fee quoted was for upgrading an existing PowerHouse tier-based > license (i.e. one based on the relative performance of the machines), > rather > than a FOS-based license. > > If a supported customer already has a FOS-based license on a 330 machine, > say for 100 users, and upgrades to another tier 330 machine with the same > number of licensed FOS users, then there is no upgrade fee for the > PowerHouse software -- simply an admin fee of about $750 to cover the > issue > of new software enable keys and updating of customer records. > > Supported customers who currently have a "performance" tier-based license > can trade-in this license against the purchase of a new FOS-based > PowerHouse > license. The usual time to do this is when it comes time to upgrade or > replace an existing machine. Of course, they also have the option of > staying > with the performance tier-based license if they wish and simply upgrading > it > for the upgraded or new machine. > > Contact Bob Berry, on 1-800-4-COGNOS ext.2270, for further details or to > discuss the particular situation you find yourself in. > > Best regards, > Conrad > > Conrad Whittall > Marketing Manager, Application Development Tools, Cognos Incorporated