My organization is looking to upgrade our JBOD scsi disk arrays to some sort of high-availability array. For the presentation, I'm required to present how our shop compares to the "industry standard" as far as downtime. I'm looking for feedback from other shops regarding what % your shop is down for: 1) disk drive crash (we're at 85% for past 1 1/2) 2) OS or System software failures (12%) 3) Application or programming lockups (~3%) If you are already on a high-availability solution, I'd really appreciate any feedback about % performance hits (or speed) from EMC, Nike, XP256, etc... Thanks mucho!! Patrick Edwards Little Rock, AR