What does everyone else think about the level of customer service in the
industry. What have been your experiences?


Jeff-

This is why when I was in a position to specify PCs, I used locally
assembled machines.  The price was pretty competitive, and it was important
to them to please me.  The big guys didn't care if they lost an account that
ordered 5-10 machines a year.

My $.04 worth (inflation you know).

Gary