The first step I would take is to do a listf ,-3 or 8 or 9 to determine what
the accessor flag status is.  This may be a first step in identifying if the
file is locked for some reason.


=================================
Steve Cole
Outer Banks Solutions, Inc.
[log in to unmask]
www.outerbankssolutions.com
Phone: 919.231.2171  Fax: 919.231.7077
Sales:   800.558.5336
=================================


----- Original Message -----
From: Wong, Wilson <[log in to unmask]>
To: <[log in to unmask]>
Sent: Wednesday, November 03, 1999 11:42 AM
Subject: Help - Can't Restore Files


> Hi,
>
> We have a processor located remotely at one of our colleges who we send
> installation tapes to with our home grown software that can no longer
> restore files.  Every file that already exists on the system comes back
with
> a "File Not Restored:  Disc File In Use, Cannot Purge" error.  If the file
> does not exist, the file will restore.  Nothing is running and no one is
> logged on except for the operator when they try and do the restore.  I
have
> an open call with the Response Center with no solution yet.  They already
> had me run a job that turned all the store bits off which would have been
> the obvious answer but it wasn't.  They have escalated this to another
team
> but have not found the problem yet either.  Purging each file that we want
> to restore manually is a workaround but not too realistic.  Help!!!  We
need
> to restore some files soon :).
>
> Thanks in advance for everyone's help.
>
> Wilson
>
> Wilson Wong
> HP3000 Systems Administrator
> Center for Information Services
> supporting Washington State's Community and Technical Colleges
> 3101 Northup Way, Suite 100
> Bellevue, WA  98004
> (425) 803-9764
> [log in to unmask]