<preach>
Because HP can still do excellent Image support ... I can attest to several
instances of immediate and relevant help from HPRC over database problems (most
weren't problems but blunders on my part  ;-).  I believe that Adager is the
ideal complement to HP for Image support -- and many times, they have also
pulled our collective you-know-whats from the fire.  I know how frustrating it
is not to receive the help I need exactly when I need it -- but, then, I do get
what I need more often than not.  Let's not paint HP's support organization with
such a broad brush.  They're human, too, with all the strengths and weaknesses
intact.   :-)
</preach>

----
Lee Gunter                    The Regence Group
Supervisor, TRG HP/MPE Systems     503.375.4498
----
Opinions expressed are solely mine.



From: Joseph Rosenblatt <[log in to unmask]> on 09/28/99 05:14 AM

Please respond to [log in to unmask]


To:   [log in to unmask]
cc:    (bcc: Lee Gunter/BCBSO/TBG)
Subject:  Re: [HP3000-L] HELP!!  Image Return Status -1




Carl McNamee wrote:


>Special thanks to Rene at Adager for taking the time to work with me this
evening!

How often has this phrase, or one just like it, appeared on this list? Why
doesn't HP just outsource Image support to Adager?