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Date: | Fri, 25 Jun 1999 19:01:30 +0200 |
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"Simpkins, Terry" wrote:
>
> However, we can't seem to get this one figured out. The file shows "ACTIVE" but
> nothing gets printed until we press the
> "RESET" button on the printer. Then, the desire output is printed.
> Unfortunately, the printer is physically located 3000 miles away,
I have to admit that I have so far not seen any LJ 2100NT.
Does it have a display, saying something like 'load letter' ?
This sounds similar to problems we have seen outside the US with
customer printing banners on 'localized' printers that have other
papertray (non US Letter) formats; the first version of the network
spooler hardcoded defaulted to US Letter paper for banners.
If you have HEADON set for this printer, try it with HEADOFF LDEV#.
Depending on the OS version (5.5 or 6.0 ?) you use there is either a
patch or a new npconfig item.
If you are not using banners/trailers then it is a different problem.
Goetz
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