HP3000-L Archives

June 1999, Week 3

HP3000-L@RAVEN.UTC.EDU

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From:
Mark Bixby <[log in to unmask]>
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Date:
Wed, 16 Jun 1999 09:25:39 -0700
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Chris Bartram writes:
> <rant on>
>
> Amen to that. After having open HPRC calls since 10/98 (!!) and doing dozens
> of data/socket traces for them, they finally came back and tell us "it's
> broken. Ref SR#5003-464131". So we have to live with hundred+ page printouts
> having to restart whenever there's a printer jam. This after all the traces
> and work the HPRC spent (they tried hard) tracking it down; and after we
> installed *two* patches that were supposed to fix the problem -- but didn't.
>
>    *UNACCEPTABLE*
>
> Anyone else out there annoyed at this, I suggest that (at a minimum) you add
> your names to the list waiting for SR 5003-464131 to get fixed.

I just submitted my own strong rant to the HPRC.  I strongly urge all LPQ
owners to do the same.

Mark "cranky owner of LPQ printers since 1996" Bixby
--
Mark Bixby                      E-mail: [log in to unmask]
Coast Community College Dist.   Web: http://www.cccd.edu/~markb/
District Information Services   1370 Adams Ave, Costa Mesa, CA, USA 92626-5429
Technical Support               Voice: +1 714 438-4647
"You can tune a file system, but you can't tune a fish." - tunefs(1M)

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