(The following is specific to a 979KS -- I don't know if the 929 is
identical, but you can probably get close.    :-)

Remote access to the modem is either locked and/or disabled.  Put the
keyswitch for the system into the 'Service' position, then, from the
*physical* console, type, Ctrl-B.  A status display should appear on the
bottom line of the terminal where you should see REMOTE ACCESS status.  If
"Locked", you should enter the command, UR <cr> (Unlock Remote), followed
by the command, ER <cr> (Enable Remote); otherwise, just enter the ER <cr>
command.

You should always keep this modem's remote access disabled and locked when
not needed.  Outgoing calls, such as from Predictive Support, will not be
affected.

Lee Gunter
Regence BlueCross BlueShield of Oregon / Regence HMO Oregon
==========================================================
The opinions expressed, here, are mine and mine alone.




From: Brad <[log in to unmask]> on 04/20/99 12:35 PM

Please respond to Brad <[log in to unmask]>


To:   [log in to unmask]
cc:    (bcc: Lee Gunter/BCBSO/TBG)
Subject:  929 Internal Support Modem




This is a new installation and the internal support modem will not pick up
an incoming call.  Is there something which must be done to enable this?  I
know it will dial out since predictive dialed out after the install.

Brad - Berks County PA 911