At 01:45 PM 1999-03-08 -0800, you wrote:
>Hi folks:
>
>Just a quick poll for those of you who are interested:
>
>- Have you ever downloaded an MPE/iX patch from the HP Electronic
>Support Center?

Yes. Many times.

>
>- Do you currently download patches?
>
Yes.

>- Do you tend to use AUTOPAT or Patch/iX (or either) on the downloaded
>patches?
>
Yes, mostly autopat.

>- Do you have access to MPE/iX patches some other way that (I think) is
>no longer supported (e-mail,
>direct dial-in, etc.)?

No.

>In case you're wondering what this is for, we are in the process of
>improving the MPE individual patch download side of the HP ESC site.

You haven't asked for suggested improvements - but I'm going offer you a
couple anyway.

1. It would be really useful to know if a specific patch is included in a
powerpatch, and which one. For example, if I see a catalog of available
patches for 5.5, how do I know which ones have been released AFTER, say,
Powerpatch 5? I don't - without cross-referencing all the patches in the
catalog list with the ones listed in the Powerpath 5 manual.

2. If a patch has been superceded, I would like to know which patch
superceded it - information which is impossible to know via the ESC.  For
example, I recall path id MPEKX99 (or something like it) that fixed a
directory error message at the console with respect to network print spool
files. This patch id no longer appears on the list of available patches in
the 5.5 catalog. It has obviuosly been superceded - but it's impossible to
find out by which patch or patches.

>Thanks in advance,
>
You're welcome.


---------------------------------------------------------------------------
Gilles Schipper
GSA Inc.
HP3000 & HP9000 System Administration Specialists
300 John Street, Box 87651   Thornhill, ON Canada L3T 7R4
Voice: 905.889.3000     Fax: 905.889.3001
Internet:  [log in to unmask]
---------------------------------------------------------------------------