Ron,


Do you use the erase option of DBUTIL on your databases? If you are on
powerpatch 5 then you should get a reactive patch.
I do not have the patchid for you, unfortunately.

Good luck,


Jan Gerrit
[log in to unmask] heeft geschreven in bericht
<[log in to unmask]>...
>My production environment is a 997-300 with MPE 5.5. An irregular and
>infrequent problem started happening last September where suprtool extracts
>out of large image datasets would have corrupted records in it. Simply re
>running the extracts would solve the problem. The issue was raised with
>Robelle and we was we were assured it was not suprtool and so it was taken
up
>with HP.
>
>Since then, it has been happening with increasing frequency to the point
>where my support staff are up half the night every night supporting the
batch
>process. Suprtool is crashing, Sort is crashing, Cobol programs are
crashing
>with spaces return in the cond word from Image. It is happening to flat
files
>as well as various database. Extracts may contain more records than they
>should.
>
>The problem seems to occur when the machine is under a large load. Later in
>the night when the load is reduced the extracts rerun Okay. The problem is
>getting worse to the point where it is happening during the day as well. It
>appears confined to data extracting as no corruption of databases have been
>found other that those sourced from corrupted files.
>
>HP are having difficulty of identifying the problem. They have changed
various
>hardware/software components and had no success. They have built a machine
of
>similar specification, reproduced the problem but still cannot isolate the
>problem.
>
>Instability of this magnitude and duration is only adding to the pressure
to
>move away from MPE.
>
>
>
>Has anyone seen anything like this?
>
>
>Ron McFarlane
>Project Manager
>Mercantile Mutual
>
>
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