Thomas Madigan wrote:
...
>
> In days of old when knights were bold, you called your local CE who knew
> your machine and knew exactly what you wanted and what else you needed in
> order to install the hardware in your HP-3000.  The CE came out to your
> machine room, installed whatever it was that you ordered, you fired up your
> :SYSDUMP tape and off you went.  Nowadays, it seems that talking to HP is
> an exercise in futility since HP gives me the impression that the left hand
> doesn't know a durn thing about what the right hand is doing.

Well, let's look at the alternatives:

You can learn (or hire someone who knows) how to configure this stuff
yourself, *if* (big if) you can get a hold of a current configuration guide
(which, almost by definition, doesn't exist).  Although you do learn after a
while to check mounting and cabling and interfaces...

You could find a 3rd party resellor that knows to ask the right questions.

Find a HP sales rep; Nah, that would never work these days (I've been lucky
in the past, but...)

Call your friendly CE first and get some advice, then call HP-Direct.:-)

My advice is to combine using a 3rd party resellor and your local CE.

YMMV, but good luck.
Richard

>
> Many thanks in advance for your advice!!
>
> Tom "Not a hardware guru" Madigan
> Icy (but melting!) SE Pennsylvania

--
Richard Gambrell
Database Administrator and Consultant to Computing Services
University of Tennessee at Chattanooga, Dept. 4454
113 Hunter Hall, 615 McCallie Ave. Chattanooga, TN 37403-2598
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