Don't mix PJL_SUPPORTED=TRUE and JAM_RECOVERY=FALSE, let both be the same,
true or false. If for some printers you want jam recovery to be false,
remove pjl_supported from the global section you only need it for some
printers with higher versions of PCL / PJL (5si/4000/5000 etc..). When the
printers start to act up for reasons you don't know, ask your network techs
to look at their network.
Abdel
-----Original Message-----
From: Brian <[log in to unmask]>
To: [log in to unmask] <[log in to unmask]>
Date: Tuesday, December 01, 1998 9:13 AM
Subject: Duplicate Printing


>I have an HP3000 959 with 2 remote network printers. I have been having
>problems with print jobs printing multiple times. Sometimes I will get up
to
>4 printouts of 1 job. This ONLY happens on 1 printer. The other one works
>fine.
>
>I dealt with HP support early this year, and they had me change some things
>in NPCONFIG.PUB.SYS. I believe it was the jam_recovery or the max_retries.
>What ever it was it worked, but if the printer failed for any reason, the
>job had to start over.
>
>I later changed it back, and it worked fine. It came back again recently.
>The common denominator seems to be the network. We had been experiencing
>network problems which are now apparently resolved. This seems to be the
>result of the whole situation.
>
>I have included the console error as well as the NPCONFIG.PUB.SYS. LDEV #81
>is the problem printer. LDEV#80 works fine. Their network route is
identical
>until it gets to the remote office where they are on different LAN's
>
>
>
>13:29/127/Output spooler, LDEV #81:  IPC error while trying to write
>to the printer connection socket.  IPCSEND error 64:
>REMOTE ABORTED THE CONNECTION.  (SOCKERR 64)
>Native Mode Spooler message 9584
>
>13:29/127/Output spooler, LDEV #81:  The spooler detected an unexpected
>open connection socket.  The spooler will close the socket and continue.
>Native Mode Spooler message 9640
>
>
>NPCONFIG.PUB.SYS
>
># NPSETUP file. Created by Infocentre March 1997.
>#
># This file describes the network printing environment
># All network printers will reside in the device range
>#     80-99.
>#
>
># Global information
>global (banner_header = FALSE
>        banner_trailer = FALSE
>        pjl_supported = TRUE
>        jam_recovery = TRUE)
>
>
># Device Number 80
>80 (network_address = 190.190.190.190     # Laserjet 4+ at
>    banner_tray = 0                       # My Company
>    data_tray = 0                         # Alberni Street
>    data_timeout = 20
>    snmp_timeout = 20
>    snmp_max_retries = 1
>    jam_recovery = false
>    poll_interval_max = 120)
>
># Device Number 81
>81 (network_address = 192.192.192.192     # Laserjet 4si at
>    banner_tray = 0                       # My Other Company
>    data_tray = 0                         # Alberni Street
>    data_timeout = 20
>    snmp_timeout = 20
>#   snmp_max_retries = 1
>    jam_recovery = false
>    poll_interval_max = 120)
>
>Any advice would be greatly appreciated. Sorry for the Essay.
>
>
>
>Brian Wolfe
>
>
>BCTEL Interactive