Chris Mendoza wrote:
>  << A lot snipped>
>so understand that HP is allowing end users to purchase parts for certain desk jet products.  I also have noticed that HP is starting to drop older eqiupment off contracts for support.  That is understandable due to the growing demand for better products.  But, alot of these older products many of us still use and maintain out in the HP world.  So, in a way, we are forced to UPGRADE our equipment because the older equipment is being dropped from support from HP and have to use 3rd party repair services who do not hardly have "any training/certification" as well.  So, we are "forced" to upgrade to new equipment. Then, we have to sit and wait for it to be delivered because HP cannot keep up with the deamnd of the product.  Then, HP is such in a rush to get the products out that it can cause problems of some of the "first" models of the product.  With this in mind, if some HP end users can get trained/certified in hardware, we can purchase our own products and repair our own
> equipment.
>
i thought we were talking about software certification, not
hardware.

On both points, unless you have a well thought out test, I think
you have
to go with HP courses passed.

Nick D.