Has anyone else had a problem with calling in to the HP Response Center
1-800 number.  I haven't called in much since the format change to
'better assist you'.  I called in twice today and entered 2 for
software, 3 for 'all other support', and then waited (and waited).
After waiting a while a message asks if you want to continue waiting or
press zero for a call coordinator.  The first time I called I pressed
zero, the line was disconnected and I was left with a dial tone.  So I
called back, went through the same process, waited and pressed zero
again thinking I must have done something wrong.  This time I was left
in never, never land, no music no nothing.  Should I call back again and
forget about pressing zero for a call coordinator and just wait for a
engineer??

Anyone else have this problem??

Thanks, Wilson

Wilson Wong
Systems Manager
Center for Information Services
(425) 803-9764
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