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Date: | Wed, 1 Apr 1998 18:11:15 +0100 |
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At 12:33 30.03.1998 -0500, Jim wrote:
>I have opened an HPRC call for this, so while I am waiting on a
>call-back, can anyone give some idea of what's happening here?
Okay, only speaking for myself but with a little RC engineer bias,
of course... I have seen quite a number of postings in the past
that started with such a phrase or similar wording.
This makes me wonder...
Does the "let's better ask HP RC and 3000-L at the same time" give
an indication that you do not trust the HP RC to call back within
reasonable time (depending on the priority/criticality you indicated
when starting the RC call) or to be able to deliver a reasonable
solution?
When there is a helpful response from HP3000-L then the RC engineer
will basically have wasted valuable time he could have been spending
helping other customers... So would it probably be reasonable to ask
HP3000-L first and call the HP RC later on, if still needed?
Hey, not trying to sound offensive... just curious...
Lars.
(yes, I admit working at an HP RC... but only speak for myself here)
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