Barry

Our clients (also Health Care Insurance industry) use LaserJet 5Si's,
full blown with extra input tray, mailbox stackers, duplex and (on one)
Postscript.

They are on the LAN using JetDirect cards, so they are generally
available to the entire network.

They print well over 200,000 pages per month, have each done many
millions of pages (3 years), and generally do not give problems.

If I was to recommend a change, it would be to look to the third party
stacker solutions, since the HP offering is not up to the usual quality,
and if there are problems, it is usually here. However, these
irritations do not generally render the printer unusable.

The client has six of these (a total of 144 pages per minute capacity),
and the redundancy delivers comfort, as well as availability.

The HP3000 handles them perfectly via npconfig.pub.sys and the spooler.

Hope this helps.

Neil




> -----Original Message-----
> From: [log in to unmask]
> [SMTP:[log in to unmask]]
> Sent: Thursday, February 26, 1998 11:54 PM
> To:   [log in to unmask]
> Subject:      C30D frustrations!
>
>      I had 2 printers.  One was a 2564B impact and the other was a
> LPQ800
>      which is also an impact printer.  These babies were wonderful!
> They
>      printed nearly 24 hours a day for 4 out of the 5 days of the
> week.
>      They are true workhorses.
>
>      We were thinking (myself included) that we need to move to laser.
> We
>      discovered the paper would be cheaper (regular paper verses
> two-part
>      carbonless) so we thought we would save money.  HA!
>
>      The HP5000 C30D printer has cost us more in consumables and
> headaches
>      than I can account for.  We do print just over 100,000 pages per
> month
>      which I will admit is plenty but the C30D printer is rated at
> twice
>      that amount.  We are also having problems with weird squeaks and
> it
>      just being a very temperamental printer.  Our CE has been out
> here
>      more for that printer than any other device we have (main
> charger,
>      paper sensors, power supply).
>
>      Today for example, I had to change the developer (which we
> changed
>      less than one year ago) and I could not help but spill toner all
> over
>      the place.  I wasted almost a whole cartridge of toner.
>
>      This printer is about ready to drive me crazy.  I would offer up
> a
>      sacrificial lamb if I thought it would help (just joking!).  Is
> anyone
>      else having as much difficulty?  Does anyone have any hints?
> From
>      what I hear the C40D was worse.   I pity those who had that
> headache.
>
>      BTW, before people offer, I have moved to Kenteck consumables
> which
>      have worked fairly well but for a much cheaper price.  Also,
>      unfortunately, we are not in the market for a new printer right
> now.
>
>      Thanks to everyone for letting me vent and for any ideas anyone
> may
>      have.
>
>     ---------------------------------------------------------------
>     Barry Durand            "The opinions expressed in this
>     Systems Engineer II      email are not necessarily the
>     Gulf South Health Plans      opinions of my employer"
>     [log in to unmask]
>     ---------------------------------------------------------------