Stan writes...

> Jerry writes:
> > I'm trying to send an attached MSWord DOC file to a
person on
> > CompuServe and all they receive is 'garbage'.  When I
try their
>
> Have you checked the source?  After all...  Garbage In,
Garbage Out?
>
> :)
>
> Seriously, I've noticed (in the case of one user related
to me) that "garbage"
> means "I don't know how to download/read/use the email you
sent me".
>
> Also, check to see if the recipient has MS Word (or that
your doc is
> openable/viewable by some tool they have (some viewers and
subsets come
> free with Win95).

Also, check the following:

1.  CompuServe is UUEncode based, not MIME, which a lot of
the mailers are switching to.  CompuServe delivers mail
through its online (and proprietary) interface and performs
UUDecode within the host itself.  If sending attachments to
a CompuServe member, it's always safe to use UUEncode rather
than MIME.

2.  The Juno recipient may have the same problem - their
POP3 client is set for UUEncode/UUDecode or set for MIME,
and the opposite is being sent.  (Also remember, Juno does
not permit attachments greater than 64K --- the price for
being a freebie mail account)

Encoding is almost always the culprit behind attachments
which arrive as "garbage".

Joe

Joe Geiser - CSI Business Solutions, LLC
** Your Client-Server and Internetworking Specialists
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