Jim,

     I've been using Dataproducts 8524 Dot Matrix printers for three years
     now, and have had NO (knock on wood) problems so far. We use them to
     print labels, 3-ply stock paper, & 5-ply forms. They have full
     compatibility with the HP2235A RuggedWriter 480 printer. The last time
     I purchased one, it cost about $2,500.00 & the ribbons cost about
     $35.00 each.


     Bob Mueller
     M.I.S. Manager
     Datascope Corp. - PM Division


______________________________ Reply Separator _________________________________
Subject: End Of Support?
Author:  Therm-O-Link <[log in to unmask]>  at INTERNET
Date:    12/1/97 11:08 PM


Well, I realize that this will inundate me with sales calls from every HP
equipment support company out there, but I was really surprised by my
HP support rep today when I requested a quote on support for a (venerable)
2934A printer.  It seems that HP will no longer be supporting this
printer after January 31, 1998.  I just can't believe that HP could/would
do this.  The only reason (other than pure greed, which is not unknown
in these areas) for not supporting this printer is because HP has a better
one.

So, I have two questions:

1)  Is there a replacement printer for the 2934A (we use four of these and
they are real work horses)?

2)  Anybody want to quote me a support cost for this printer (located in
EL Paso, Texas)?

Jim Phillips                            Manager of Information Systems
Voice: (915) 860-9933                   Therm-O-Link of Texas, Inc.
  Fax: (915) 860-9936                   1295 Henry Brennan
Email: [log in to unmask]       El Paso, Texas   79936