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Date: | Mon, 1 Dec 1997 23:08:50 -0500 |
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Well, I realize that this will inundate me with sales calls from every HP
equipment support company out there, but I was really surprised by my
HP support rep today when I requested a quote on support for a (venerable)
2934A printer. It seems that HP will no longer be supporting this
printer after January 31, 1998. I just can't believe that HP could/would
do this. The only reason (other than pure greed, which is not unknown
in these areas) for not supporting this printer is because HP has a better
one.
So, I have two questions:
1) Is there a replacement printer for the 2934A (we use four of these and
they are real work horses)?
2) Anybody want to quote me a support cost for this printer (located in
EL Paso, Texas)?
Jim Phillips Manager of Information Systems
Voice: (915) 860-9933 Therm-O-Link of Texas, Inc.
Fax: (915) 860-9936 1295 Henry Brennan
Email: [log in to unmask] El Paso, Texas 79936
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