HP3000-L Archives

November 1997, Week 1

HP3000-L@RAVEN.UTC.EDU
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Subject:
Re: Support issue -Reply
From:
MTX MISMgr <[log in to unmask]>
Reply To:
MTX MISMgr <[log in to unmask]>
Date:
Sun, 26 Oct 1997 05:39:19 GMT
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>Suppose you were in the following hypothetical situation.  Under
>contract support costs you $1200/mth with a 4 hour response time.  If
>you went without support, according to HP RC it would be $420

Mike, one thing that your MATH is missing, is in addition to your '$1010', you
 forgot one thing, PARTS!!
What if a processor board dies? $20,000 $30,000 mabye more!!
The other factor is, you might not be able to get a CE on site for a couple of
 days if they are all busy in your area.
Can you afford to be without your 3000 for 3 or 4 days and STILL pay $25,000 to
 fix it?
Seems rather simple to me.

Jim Sanders
Is there Life after HP3000?

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