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July 1997, Week 3

HP3000-L@RAVEN.UTC.EDU
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Subject:
HP System Support Services
From:
Phil ESGUERRA <[log in to unmask]>
Reply To:
Phil ESGUERRA <[log in to unmask]>
Date:
Mon, 21 Jul 1997 16:49:00 -0700
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Text/Plain
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Text/Plain (18 lines) 
Hi!

I just want to get other sys admin's ideas about their experiences
with HP's System Suport Service (PSS,BCS, CSS, Response Center, etc.)

1) Which type special support do you have, if any? How long have you
   been receiving this type support?
2) Do you think that you need a support type beyond the Response Center support?
   If so, what?
3) Has there been a situation wherein you needed a support type beyond
   whay you have?
4) Please add any comments that you may have.


Thanks,

[log in to unmask]

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