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Reply To: | F. Harasleben |
Date: | Wed, 14 May 1997 11:34:57 -0700 |
Content-Type: | text/plain |
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Hi Mike,
we do use ESPUL for quite a while now. We actually had no serious problem
since installing the product. We are using it on an 947 to transfer
HP3000 spoolfiles to our networked LJ (about 15 printers).
We once had a problem with an error "MESSAGE FILE SYNCHRONISATION ERROR".
Since that time we try to keep our spoolfiles to a small number an do a
restart of the background job at least once a week. Since that time we
did not run into this error again (I supose we also did an upgrade on
ESPUL).
We will upgrade to an 979 in the near future. I hope ESPUL will continue
to work as usual.
Cheers,
Friedrich
Mike Kapsak wrote:
>
> Hello all,
>
> I was wondering if anyone else uses the ESPUL product out there. We
> continue to have problems bringing this job down gracefully in the past 4
> months. We are running on a 969/420 on 5.0 w/ PP6 installed.
>
> We stop and start this job at least twice daily. When the job won't come
> down, we are forced into a reboot. It seems, according to the vendor,
> that the message file fills up and cannot accept any more messages from
> printers requiring attention. When we try to cycle the job, the last
> message in the ASP logfile is:
>
> (01098-139.85.82.9) ASP shutdown requested by external command
> ESPUL-ASP shutdown at TUE, MAY 6, 1997, 6:10 PM.
>
> HP cannot determine what is causing the condition looking at the memory
> dumps, and the vendor is saying it's HP problem. If anyone can enlighten
> me, I would greatly appreciate it.
>
> Thanks,
>
> Mike Kapsak
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