Some new information on an old thread. A while back there was discussion
about not being able get free phone in help on the weekend. I just received
my support contract for the next year, and a new line is on it:
Option 0QT Phone-in SW assist weekday hours
So now they are at least letting us know that they won't help us on the
weekend without extra $$.
Gary Jackson
Nevada CSOS
(916) 478-6407 - voice
(916) 478-6410 - fax